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Merch Union

Draft placeholder. This page requires business and legal approval before Merch Union takes live orders.

Returns & refunds

Returns policy

To be supplied: the returns window, item condition requirements and exclusions (for example limited editions or opened vinyl), reviewed against the Consumer Protection Act and ECT Act.

How to return an item

To be supplied: the return process, return address and who pays return shipping.

Refunds

To be supplied: refund method and timing.

Faulty or incorrect items

To be supplied: how to report a defect or wrong item and what happens next.

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